SLA: what is the Service Level Agreement and what is it for?
What is SLA? It is a contract specifying all the services to be delivered by the contracted company to the contractor company. The SLA includes
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What is SLA? It is a contract specifying all the services to be delivered by the contracted company to the contractor company. The SLA includes
ITIL Certification is one of the most important in the technology market. ITIL validates the IT management work of professionals through a manual of good
Have you ever heard of Information and Communications Technology (ICT)? The acronym for Information and Communication Technology in companies has been widely used by managers
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