Milvus offers new features every month, adding value to our partners at each delivery. This new feature in Update 49 allows operators to customize office hours per desktop registered in your helpdesk. This way, you’ll be able to calculate the SLA according to the reality of every desktop.
Check this month’s new features in the Update 49 section of Milvus blog!
In a world where fast communication is crucial, using chatbots...
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Using AI in technical support offers numerous advantages for your...
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The process of integrating new customers and providing customer support...
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