Milvus offers new features every month, adding value to our partners at each delivery. In Update 50, we’ve introduced support to custom fields in ticket automation.
Now, it is possible to choose custom fields in both the “condition” and “action” of ticket automation, providing more customization options and adapting the service flow to your internal process. It ensures automation of all essential actions for the service progress.
Click here and see all benefits of the support to custom fields in ticket automation! Check this month’s new features in the Update 50 section of Milvus blog!
