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Common IT project management challenges and how to overcome them
IT project management is essential for companies that seek to achieve desired results, as it provides comprehensive control of processes and activities to be performed.
IT project management is essential for companies that seek to achieve desired results, as it provides comprehensive control of processes and activities to be performed.
Project management platforms are becoming more and more popular among companies. After all, these tools allow using data intelligently, ensuring efficient planning and activities performed
An omnichannel solution is a strategy increasingly used by companies to integrate online and offline communication channels and improve customer experience. It unifies several touchpoints
Following market trends and always seeking to offer the best to our partners, Milvus provides monthly system updates. In this Update, we offer new rules
Chatgpt has transformed artificial intelligence and attracted interest in several areas. But have you ever thought about using AI in customer service? So, be aware
Help desk tools are more and more important, as they ensure fast response to customer demands, offering features to organize tickets from start to finish.
Customer service is a major differentiator of a company. For this reason, proper standards and procedures must be defined to optimize customer service and promote
Knowledge base is a centralized database of knowledge about a product or service, designed to promote a deep understanding of a company’s sales cycle. With
Contract management is essential for commercial and professional relationships, as it ensures legal security, reduces risks, and promotes efficient control of contract terms and conditions.
Today, consumer experience is provided across multiple channels using a different type of communication. More than being served, customers want to interact with companies. For
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