Following market trends and always seeking to offer the best to our partners, Milvus provides monthly system updates. In this Update, we offer the customization of standard chat messages.
Now customers are able to customize standard messages sent in all chat systems supported (WhatsApp Milvus, WhatsApp Meta, Telegram, and Chat Milvus) using the variables available.
It means operators can include specific information such as contact name ({contact}), company name ({company}), and operator name ({operator}). With this new functionality, interactions with customers will be more personalized and efficient.
Access your Milvus portal and try customization of standard chat messages.
Check this month’s new features in the Update 53 section of Milvus blog!
