In a world where fast communication is crucial, using chatbots in customer service is as an efficient alternative. After all, technology promises to change the
Using AI in technical support offers numerous advantages for your company. This technology helps increase efficiency, speed up problem solving, and improve customer satisfaction. However,
The process of integrating new customers and providing customer support are critical to a successful business. But are the customer onboarding and support processes aligned
Customer experience is one of the key differentiators of a successful business. Therefore, it’s important to consider aspects of your company that can affect customer
As consumer behavior changes, achieving 5-star customer service is critical for any company that wants to stand out in the market and win customer loyalty.
Changes in society have a direct impact on consumer habits and demands. And with new trends emerging all the time, it’s important to constantly understand
Do you know how disorganized customer service can affect your business? Can you tell if your customer service department is disorganized? From losing valuable customers
As consumer habits change from time to time, it’s important to invest in tools that help your business stand out in the digital world. Among
The Customer Health Score (CHS) is a key metric for your customer success program. It allows you to assess the health of your company’s relationship
Consumer behavior refers to the actions and habits that customers exhibit during the purchase journey for a product or service. These behaviors are influenced by
Access, firsthand, our main posts directly in your email
Use all features without worry, test the system for 7 days free.
2021 © Milvus – All rights reserved