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Using a software tool to manage inventory is a very interesting alternative for companies with large inventories, especially because it makes the workflow more efficient

For those who intend to grow professionally in an IT career, it is important to have good knowledge of these frameworks that guide service governance

As companies have to handle ever-increasing volumes of data, their concern about information security also grows. Many risk situations are involved, so we describe below

See how remote access works and why it is an efficient solution to optimize customer service The possibility of accessing a system through another solution

Managing software license and equipment operation is a major challenge for IT teams. The failure to adopt a good asset management software solution may cause

A service script is important because it improves the workflow of your customer support and sets quality standards.  It can be created with words and

Cybersecurity is a segment of IT that involves practices to protect digital information and reduce risks in applications, systems, and other IT assets. With the

The General Data Protection Regulation (GDPR) specifies how personal data should be collected, used, processed, and stored. It aims to protect personal information and privacy

The IT administrator of any company is the person that all employees look for when they need to solve IT problems of any type. herefore,

Customer-centric strategies  One of the essential ways to win customers is to improve the quality of services provided by a company. Customer-centric strategies can help