Bad service desk – how to identify and avoid it
A bad service desk is one of the main reasons for a customer to stop trusting your company. In this article, you’ll see that a
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A bad service desk is one of the main reasons for a customer to stop trusting your company. In this article, you’ll see that a
Good performance of help desk and service desk depends on well-designed processes, constant investment in training, and technology to facilitate access to information and data
Milvus offers new features every month, adding value to our partners at each delivery. In this Update 49, a new feature allows operators to generate
Milvus offers new features every month, adding value to our partners at each delivery. Now, operators can create new conditions for ticket automation, that is,
Milvus offers new features every month, adding value to our partners at each delivery. This new feature in Update 49 allows operators to set a
Milvus offers new features every month, adding value to our partners at each delivery. This new feature in Update 49 allows operators to customize office
Milvus offers new features every month, adding value to our partners at each delivery. In this Update 49, we’ve introduced the following option: Ticket form
With this Milvus Update 47, you’ll be able to use the convenient of: Tasks and Google Calendar integration. With this new feature, operators have a
To keep up with the market and make your IT management and customer service even more efficient, this Milvus Update 48 features a new TV
In this Milvus Update 47, you’ll have the option to add multiple levels of categories so customers or internal departments of a company can use
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