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Chatgpt has transformed artificial intelligence and attracted interest in several areas. But have you ever thought about using AI in customer service? So, be aware

Help desk tools are more and more important, as they ensure fast response to customer demands, offering features to organize tickets from start to finish.

Customer service is a major differentiator of a company. For this reason, proper standards and procedures must be defined to optimize customer service and promote

Knowledge base is a centralized database of knowledge about a product or service, designed to promote a deep understanding of a company’s sales cycle. With

Contract management is essential for commercial and professional relationships, as it ensures legal security, reduces risks, and promotes efficient control of contract terms and conditions.

Today, consumer experience is provided across multiple channels using a different type of communication. More than being served, customers want to interact with companies. For

Customer relationship is a strategy to customer enchantment and customer loyalty through clear communication between a company and its audience. It covers the entire sales

verThe way of doing business is constantly changing to please and retain customers. Some time ago, having a website was enough to complement the physical

Consumers are increasingly demanding quality service. Therefore, offering good Information Technology infrastructure and support is essential for a company’s productivity. Also, a service desk software